Peña-Casas R., Ghailani D. and Coster S.
The case of homecare and employment service workers
Final Report. European Social Observatory (OSE) and European Public Service Union (EPSU), 41p.
Public services
The European Social Observatory successfully secured the two-year (2021-2023) European research project on the 'Impact of digitalisation on job quality and social dialogue in the public services' (DIGIQU@LPUB). The project is funded through the European Commission budget line 'Improving expertise in the field of industrial relations' (VP/2020/004).
The OSE is a partner in this new project led by the European Public Sector Union (EPSU). The partnership also includes the School of Education of the University of Nottingham. The project aims at investigating the extent to which public sector trade unions – in particular in the area of education – have been involved (if at all) in the European Semester. The project should provide public sector trade unions with tools to achieve effective involvement in the Semester. The OSE will conduct case studies in France and Italy.
The OSE is starting a new research project for the European Federation of Public Services Union (EPSU). The aim of this contract is to analyse the questionnaire responses provided by EPSU afiliates, and to undertake interviews as part of an in-depth evaluation of the sectoral social dialogue in the public services (incl. central and local administrations, hospitals, gas and electricity). Ramón Peña-Casas presented preliminary results at EPSU’s Social Dialogue and Collective Bargaining conference on 13 & 14 December 2012.
The job quality of public sector workers has deteriorated across Europe, while the quality of public services in themselves is being questioned. Digitalisation, moreover, has significantly changed the work organisation and job-related tasks of public service workers.
DIGIQU@LPUB final conference, 25 September 2023, 9 AM – 4.15 PM, Brussels/Online
During the past two years, eight country teams have assessed how digitalisation has impacted on job quality and social dialogue in the public services across Europe.
The Roundtable is jointly organized by the Institute of Public Affairs (IPA), the Friedrich Ebert Stiftung and the European Social Observatory (OSE).
Welcoming and European context
Chair: Bart Vanhercke